The responsible and fair treatment of donors is of great important to Southwark Diocese. The statement below outlines the responsibilities of all engaged in delivering the Clergy Support Fund Campaign:
Diocese of Southwark Ethical Fundraising Policy
The Diocesan Board of Trustees recognises that public trust is vital to its mission and that the conduct of its fundraising activities should seek to maintain and promote such trust. It is therefore committed to ensuring that;
- Fundraising activities undertaken in the name of the Diocese are conducted in an ethical manner
- All reasonable steps are taken to ensure that donors and potential donors are treated fairly and with due respect
- Those involved in fundraising on behalf of the Diocese are alert and responsive to the needs of donors and potential donors who may be in vulnerable circumstances
In practice, the following principles will underpin and will be be applied as far as possible to the fundraising activities of the Diocese. They will be drawn to the attention of all those involved in fundraising on behalf of the Diocese.
Ethical fundraising principles
- Donors and potential donors will be treated with due respect at all times.
- Communications with donors and potential donors will conducted in a manner which is clear, open, honest and respectful.
- Those involved in fundraising will seek to be mindful of and sensitive to any particular need that a donor may express and will strive to respect the wishes and preferences of individual donors wherever possible and reasonable.
- All gifts will be acknowledged and enquiries will be responded to promptly.
- Donors’ and potential donors’ confidentiality will be respected and safeguarded at all times.
- All personal data will be held securely and in compliance with prevailing Data Protection legislation.
- Personal data will never be passed on or sold to any third party.
- Fundraising activities will be undertaken in compliance with all relevant legislation
- All monies raised will be used by the Diocese for the stated purpose for which they are given
- No-one involved in fundraising, whether directly employed or working in a voluntary capacity shall solicit or accept commissions, bonuses or payments for fundraising activities on behalf of the Diocese without the prior knowledge and consent of the Diocese.
- No approaches for gifts will be undertaken by telephone or door-to-door
Vulnerable people
Those involved in fundraising activities on behalf of the Diocese, whether in a professional (i.e. paid) or voluntary capacity, should use their discretion and judgment to act appropriately in the best interests of each potential donor with whom they come into contact. If it is apparent to that a potential donor is not able to make a decision about a donation (i.e. that they lack capacity or are in vulnerable circumstances) then the donation should not be accepted.
If a volunteer or staff fundraiser reasonably believes that an individual is unable to make a decision due to lack of mental capacity or vulnerable circumstances, they should not accept a donation from that person. If the donation has already been made, and at the time of donating the individual lacked capacity (and the Diocese subsequently receives evidence of this) the donation should be returned.
Examples of indicators which could mean that an individual is in a vulnerable circumstance or needs additional support could include: – Physical and mental medical conditions (both permanent and temporary conditions) – Disability – Learning difficulties – Times of stress or anxiety (e.g., bereavement, redundancy) – Financial vulnerability (where a gift from a donor may impact on their ability to sufficiently care for themselves or leave them in financial hardship) – English not being the donor’s first language – Evident influence of alcohol or drugs – Where people live (for example, in supported housing).
27 November 2015